The website www.dowgatecapital.co.uk is owned and operated by Dowgate Capital Ltd (“us”, “our” and “we”) which is a Privately limited Company registered in the UK with registered number 02474423.Dowgate Capital Ltd is authorised and regulated by the Financial Conduct Authority. Our registered office address is 15 Fetter Lane, London, England, EC4A 1BW.
Vidahost, which is part of the Paragon Internet Group provides and hosts the website for us. Paragon Internet Group is registered with the UK Data Commissioner and holds all the personal information we collect on our behalf within the EEA.
Information which we collect about you
Currently the only personal information we request via the website is when requiring access to our research portal. We ask clients who register for this portal to provide us with personal information. The information collected is name, Company Name, Company address, email address and phone number.
We may also request further information from users so that we may provide them with access to other services. The information we request enables us to provide and monitor on-going use of those services.
We use “cookies” and other types of tracking software in order to personalise your visit to our Website, customise our pages for you and enhance your experience by gaining a better understanding of your particular interests. A cookie is a message given to a web browser by a web server, which is then stored by the browser in a text file. Each time the browser requests a page from the server this message is sent back which enables the user to be identified.
We may use the information provided by cookies to recognise and track which parts of our Website you visit when you are using our Website, analyse trends and general usage patterns, optimise our site, administer the site, or for research and marketing purposes to help us better serve you. No information which personally identifies you will be collected through the cookies.
Our Website logs your IP address and other information about your computer for administrative and security reasons.
What we do with your information
We use the information we collect from you:
- for everyday business purposes;
- to comply with relevant laws and regulations.
As our clients change the types and/or quantities of products and services they require, they may be asked to provide additional information in order to:
- establish identification;
- help protect from error and fraud;
- provide on-going services; and
- meet legal regulatory requirements.
We may collect, use or disclose information without client consent if we must:
- prepare a required risk management profile or must perform a necessary credit check; or
- disclose information in order to process client trades. For example, including but not limited to: disclosure to clearing agencies’ exchanges; our clearing brokers; clients’ “prime” brokers; or clearing agents or brokers used to execute.
By registering to use our site clients consent to their details being used by us and disclosed by us to the FCA if and when requested. Clients may withdraw their consent in writing at any time, provided no legal requirements exist to prevent this. However, if the clients do not consent to certain uses of information, or if they withdraw their consent (“opt out”), we may not be able to provide them a particular product or service.
How you can request access to your information
In accordance with your rights under the Data Protection Act, you may request the amendment of the personal information we hold. Clients may have access to their own account contact information (i.e. legal entity names and addresses, phone and fax numbers, email addresses, physical and trading addresses, contact names, etc.). Clients may check their account information for verifications, updates, corrections and to delete obsolete information. If you wish to obtain a copy of this information, update or correct your details or remove your personal data from our records, please contact us on firstname.lastname@example.org.
We recognise the need to ensure that personal information gathered via this Website remains secure. Our Website has security measures in place to protect against the loss, misuse and alteration of the personal information under our control. We protect our clients’ privacy by:
- keeping client information and the business they do with us in the strictest confidence;
- controlling how we obtain, use and give out account information about our clients;
- respecting our clients’ privacy when marketing our products and services; and
- taking steps to adhere to our obligations and to protect our clients’ rights under data protection laws.
We take steps to protect our client’s information from error, loss and unauthorised access. Members of staff with access to client information are aware of the measures inherent in maintaining confidentiality. Vidahost adheres to industry standards in relation to security measures for protecting personal and client details.
Retention of information
We will only hold the minimum personal information necessary and for the minimum amount of time. We will only keep any information on record for the time period specified by law.
If you have any questions relating to this policy then please contact email@example.com